Get support, report issues, or share feedback with our team.
Have questions, feedback, or need support?
Reach out to us at:
contact.healingjournal@gmail.comWe typically respond within 24 hours
Yes! We use end-to-end encryption (E2EE) for all your sensitive data. Your thoughts are encrypted on your device before reaching our servers. Only you can decrypt and read this content. Learn more in our Privacy Policy.
Due to our end-to-end encryption, we cannot recover your encrypted data if you forget your password. Please store your password securely. You can create a new account, but previous encrypted data will be inaccessible.
Yes! Log in with the same account on any device, and your encrypted data will sync automatically. You'll need to enter your password on each device to decrypt your data.
Open Profile menu → Account Settings → Delete Account. Your account and all data will be permanently deleted immediately.
No. Healing Journal is NOT a substitute for professional therapy or mental health treatment.
This app is designed as a supportive tool for:
What this app does NOT do:
⚠️ If you're experiencing severe symptoms, please consult a licensed mental health professional.
🚨 If you are experiencing a mental health crisis, suicidal thoughts, or thoughts of self-harm, please seek immediate help. This app is not designed for crisis intervention.
Please contact one of these resources immediately:
🌍 International Crisis Hotlines:
📞 Emergency Services: Call your local emergency number (911, 112, 999, etc.) or go to your nearest emergency room if you are in immediate danger.
Our app includes a directory of verified mental health specialists (psychologists, therapists, counselors) to help you find professional support. However, any therapy or treatment you receive through connecting with these specialists occurs outside of the app. The app facilitates the connection but does not provide or replace professional clinical services.
The app is currently free during our initial launch period. We may introduce premium features in the future, but core functionality will remain accessible.
Learn about our end-to-end encryption, data protection, GDPR compliance, and your rights.
Read Our Full Privacy Policy →